We have finally reached the much anticipated Stage 2 of reopening. Unfortunately, that is going to change procedures at Allandale very little. While we miss all of you and are anxious to see you in person, the recommendation continues to be to utilize curbside medicine as much as possible. Our primary goal continues to be to provide care for your furry, swimming, buzzing family members while keeping you and our staff safe. We will continue to allow two family members to enter the building for euthanasias. On rare occasions, we may allow clients in the building to be shown how to give insulin or for a complicated discussion regarding your pet. Anyone entering the building will be required to use hand sanitizer and wear a mask.
We are going to continue the current hours of 8am to 7pm, Monday to Friday and 8am to 1pm on Saturday. Our staff are working extremely hard and every day is physically and mentally draining, so we are going to continue the slightly shorter hours for now to give staff time to recharge.
Dr. Poon remains available for telemedicine on certain days.
We realize the phone lines are often busy and appreciate your patience. For non-urgent requests and questions, please feel free to email email@example.com. Please allow 48 hours for a reply.
Ordering and deliveries continue to be a challenge. While some things are getting quicker, we still suggest allowing at least 48 hours for medication pickup and 7-10 days for food.
We are offering boarding and bathing for your pets. We are also continuing the nail trim clinics, so please phone if you would like to schedule a nail trim. In lieu of food donations, we are accepting cash donations for the Barrie Food Bank.
For your comfort, while you wait outside for your pet, we have scattered some Adirondack chairs around the yard. These chairs are cleaned every 30-60 minutes so please feel free to utilize them.
We understand that this is a frustrating, stressful time for all and appreciate the support that you have shown us. We appreciate your continued patience as we work to catch up on 2 months of preventative care and surgeries. We will continue to do our best regardless of the circumstances.
The Doctors and Staff at Allandale Veterinary Hospital